Trust and the Senses
As our good friend Stewart Emery has said, “We are often quick to make decisions about whom we trust. Studies show that in face-to-face interactions we often make these decisions in the first few minutes. In telephone interactions we make these decisions even more quickly–often in a matter of seconds.”
Let’s take a moment to consider how our senses play into the quick decisions we make regarding trust.
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After you finish your workbook, I’d love to hear your thoughts! This discussion is between Leb, Diane and their students, you’ll be able to talk to each other, and you can start a discussion of your own in the discussions tab. It’s not public, it’s a private space for us to talk. Nothing improves trust like communication!