Unpacking Trust

The Emotional Wheel


In this unit, we will move from the logical side of ourselves to the emotional side. No matter how much we may try to mask our emotional self, there is no doubt we all have emotions and that they impact our ability to build trust with others as they work to build trust with us. Please note that there is nothing in our experience that shows it is any better in being more logical than emotional or vice-versa in your approach to building trust. If you are a highly emotional person, you may have had people tell you to just be more logical. If you are more likely to lean on logic and then tap into your emotional side, that’s just fine. Be yourself. You may find, in completing this course, that you rely heavily on traits in both wheels. Great. The only right answer in becoming a trust builder is that you are successful in doing so. In this section, we will explore the 5 traits we have placed in the Emotional Wheel.

The format for using The Emotional Wheel is very similar to the work you did in the Logical Wheel. Examine the traits thoroughly. Dig in. You will discover more about yourself as a trust builder with others. You will examine these traits with a lens on how trustworthy you may seem to others. You will complete exercises that will build your capability as a trust builder who understands more about their emotional response to trust. Let authenticity and vulnerability be your guides! 

Let’s take a look at our first trait in The Emotional Wheel: Caring

In this trait we have found two key elements that effect trust. The first is caring. That answers the question, “Do they have my best interest at heart?” An example of this might be someone who gives you an assignment or an opportunity that you may be daunted by or somewhat afraid of initially and they infuse you with confidence and let you know they have your back and believe you are ready. They express their caring because they have your best interest at heart.

We also discovered that respect plays into the caring trait. Think of it. How can you believe in and trust someone who does not demonstrate their respect for you? If a person diminishes your contributions with jokes, grabs your ideas and calls them theirs, talks to you in a condescending manner or ignores you in certain “important meetings,” these signs of disrespect will negatively impact your belief that they respect and care for you.



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After you finish your workbook, I’d love to hear your thoughts! This discussion is between Leb, Diane and their students, you’ll be able to talk to each other, and you can start a discussion of your own in the discussions tab.  It’s not public, it’s a private space for us to talk. Nothing improves trust like communication!