As we just saw, there are some things you can do on your own to build trust that someone else may not even be aware of. You can engage a manager in a conversation about courage and trying new ideas and taking an unpopular stand. You can invite someone you are on a project with (and don’t really know) to lunch, and you can informally talk about some of the traits that may be important to the project you’re both on. You can imagine how they may rate you in certain traits and offer them insight and information that would not just normally come up.
Use your creativity and rely on your own personal style. If you’re a manager, you might use some of the traits as opportunities for your team to get to know each other better. A good question opens the door to authentic dialog and learning. We highly recommend you use this quick reference which we have developed for you to use while building or repairing trust: